All Categories
Featured
Table of Contents
Export your leading 20 ranking keywords from the Efficiency tab, search each in an incognito Maps session, record the primary classification of the leading 3 outcomes, and compare to your own. A mismatch on high-volume inquiries is the highest-leverage single edit in regional SEO. Pair this audit with our for standards.
They do lift click-through in the regional panel, inhabit area that would otherwise surface a rival, and feed freshness signals into the 2026 AI summary generator. The product and offer catalogues, by contrast, have actually ended up being materially more important this year now that Google Maps pulls products into its AI answers.
A single image, a brief body (as much as 1,500 characters but 150 to 300 performs finest), and an optional CTA button. Posts end after 7 days however remain archived on the profile. Publish a minimum of one per week. The CTA drop-down consists of Book, Order online, Purchase, Discover More, Register, and Call now Book and Order online transform best when the landing page is purpose-built.
Great for grand openings, seasonal trunk shows, and time-limited workshops. The event schema feeds into Google Maps event discovery and is one of the couple of locations where structured calendar data surfaces natively inside the profile. Deal posts support a coupon code, an optional expiration date, and a specific terms-of-use field.
Turn deals monthly; a profile constantly marketing the exact same 15% off signals staleness to users and to the summary generator. The Products tab holds private SKUs with image, name, rate, description, and optional CTA. In 2026, Google Maps AI summaries pull directly from item entries when a user asks "does anyone nearby sell X", making this the single most underused surface in GBP.
Every item entry is a small landing page inside the profile. Posts, items, and provides now feed into the Maps put summary in addition to evaluations and your profile description. Keep at least one post active at all times, refresh the product brochure quarterly, and compose product descriptions with the specificity a summary generator can ground on components, products, service scope, assurances.
What has altered in 2026 is that review material now feeds two unique surfaces: the classic star-rating and bit stack, and the AI-generated summary paragraph above it. The Q&An area has quietly become more essential for the same reason answers are a grounding source for AI reactions. Messaging is a conversion channel that most SMBs still end.
React to favorable reviews briefly and specifically (discuss what the reviewer mentioned the dish, the treatment, the result). React to unfavorable reviews determined and factually, provide an offline channel, and never ever argue. Never copy-paste the same line across 5 evaluations Google's duplicate detection flags it and it looks inexpensive to the next consumer checking out the profile.
Never offer rewards for evaluations; Google's policy enforcement on this is rigorous and automated. Any Google user can ask and respond to questions on your profile.

Upvote proper client answers so they rise above inaccurate ones. Messaging is opt-in and connected to a response-time SLA. If you do not respond to within 24 hr consistently, Google auto-disables the Message button to secure user experience. Integrate with business Messages API if you operate a client support platform (Intercom, Zendesk, HubSpot) otherwise route messages to a staffed channel your group actually watches.
Generic first-class evaluations like "Excellent service" have always been low-value. In 2026 they are likewise wasted summary tokens. Ask for specifics in the request itself "What stuck out about the visit?" triggers detail, while "How was your experience?" triggers vague. Our covers associated entity and grounding concepts. Profiles with richer media get more views, more calls, and more direction requests.
The 2026 media panel surface areas a mix of owner-uploaded and customer-uploaded possessions, and rewards profiles that steadily revitalize the owner side. The single large image that anchors the profile header. 1,080 x 608 pixels minimum, 16:9 ratio. Choose something evocative and top quality, not a generic stock shot. Google regularly auto-rotates covers from customer uploads if no owner cover is set a reason to set one explicitly.
Tight crop, solid background, readable at favicon size. The logo design is what appears beside AI-generated summaries and in the local pack listing on desktop test how yours renders at 64 pixels square. Upload at least 5 of each. Shoot throughout business' best-looking hour (sunset exterior, lunch-rush interior) rather than empty on a Monday early morning.
Latest Posts

The Proven 2026 Search Guide for Visibility

Search Trends Every Business Needs to Know
The Ultimate 2026 Local SEO Checklist for Success