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Client uploads can not be removed unless they break Google's content policies (off-topic, offensive, misleading). Flag truly problematic images through the image-level menu; do not flag unflattering-but-accurate ones Google rejects such demands and duplicated flagging can minimize profile trust signals.

Profiles that include media weekly program measurably higher views in the Performance tab than profiles that uploaded once at setup and then stopped. Treat media as a continuous deliverable, not a setup job. The old Insights tab was replaced by the Performance tab in 2023 and significantly revamped again in 2026.
An excellent weekly read takes 5 minutes and tells you whether category-level SEO work is landing. Performance divides searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (rival or adjacent-brand inquiries). Increasing discovery ratio is the cleanest single sign that category and material work is moving the profile beyond its existing audience.

Each action maps to a different phase of the local funnel. Track the ratio, not simply the raw numbers a profile with 500 views and 40 direction demands is carrying out far much better than one with 5,000 views and 50 demands.
The 2026 update included a brand-new row that divides impressions by surface: traditional regional panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share an increasing proportion of views originating from AI summary cards is the specifying local-SEO metric of 2026. If your AI-surface share is listed below 15%, your profile is either missing out on grounding content (product descriptions, comprehensive evaluations) or is completing in a vertical where Google has actually not yet presented summaries.
The standard is indicative instead of definitive you can not see which peers are consisted of but sustained below-median performance on views or action rate is a signal to audit main category, description completeness, and media freshness. Pull Performance information into Looker Studio through the main GBP adapter for cross- location reporting.
Google has actually described local ranking as a function of three factors for over a decade: proximity, importance, and prominence. That framing still holds in 2026, but each factor has gathered sub-signals that separate top-performing profiles from stagnant ones. The impact of agentic search AI assistants releasing queries on behalf of a user has further blurred distance by broadening the radius of what counts as "near me". Still the single biggest factor for a lot of regional questions.
A dentist whose description checks out "Household dental expert offering cleanings, bleaching, veneers, and pediatric care" will match more discovery questions than one that checks out "Your trusted local dental expert". The most intricate factor. Includes backlink profile of the linked website, citations across the local-citation graph (Yelp, TripAdvisor, BBB, industry directories), review count, evaluation velocity, review sentiment, and offline brand name acknowledgment (news mentions, sponsorships).
Profiles getting fresh evaluations every week outrank otherwise-equivalent profiles whose most current evaluation is 3 months old. Tie evaluation requests to a functional turning point (service conclusion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directory sites and not others each inconsistency makes Google slightly less positive about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (in-depth evaluations, substantive products, linked service pages) are pointed out inside Summaries; thin profiles are omitted. Everything above still uses when you run one profile.
[target1:anchor_exact1]A dentist whose description reads "Household dental expert offering cleansings, whitening, veneers, and pediatric care" will match more discovery queries than one that checks out "Your relied on regional dental expert". The most complicated element. Includes backlink profile of the connected site, citations across the local-citation chart (Yelp, TripAdvisor, BBB, industry directories), evaluation count, review speed, review sentiment, and offline brand name acknowledgment (news discusses, sponsorships).
Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose most current review is 3 months old. Tie review requests to an operational turning point (service conclusion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directories and not others each disparity makes Google slightly less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding material (in-depth reviews, substantive items, connected service pages) are cited inside Overviews; thin profiles are excluded. Whatever above still uses when you run one profile.
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